SHAREThe Corporation of the Township of Val Rita-Harty is working towards becoming a fully accessible municipality and offering accessible services and programs by removing and preventing barriers that could hold back any member of the public from participating in community life.
The Township is committed to and will continue to making its services and infrastructure accessible to people of all abilities. Val Rita-Harty strives to ensure integration, independence, dignity, and equal opportunity for all of our community members.
The Accessibility for Ontarians with Disabilities Act (A.O.D.A) was enacted in 2005 with the goal of making Ontario Accessible by 2025. The A.O.D.A. consists of five standards which guide employment, information and communication, transportation and the design of public spaces.
In accordance with these AODA standards, the Township of Val Rita-Harty has developed an Accessibility Plan to help identify and prevent barriers for persons with a handicap using municipal services or establishments.
Legislation & Policy
The Province of Ontario developed accessibility standards for all private, voluntary and not-for-profit organizations. The five area standards of accessibility are: Customer service, Information and communication, Employment, Transportation and Design of public spaces (built environment). More information on these standards and legislation is available by reviewing the following:
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Ontario Human Rights Code
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Election Accessibility Plan
Accessibility for Ontarians with Disabilities Act
Download a copy of the Accessibility Plan here.
Download a copy of the Policy on Accessible Customer Service here.
Request for Documents in an Accessible Format
Documents are available in various accessible formats upon request. You may contact us via the contact information below.
Accessibility Feedback / Contact Information
The Township of Val Rita-Harty welcomes public input. It helps identify areas where changes need to be considered and ways in which we can improve the delivery of accessible goods and services. Feedback may be provided by telephone, in person, in writing or by e-mail.
Accessible Customer Service Standard
The Accessible Customer Service Standard, Ontario Regulation 429/07, is the first accessibility standard to be adopted under the authority of the Accessibility for Ontarians with Disabilities Act, 2005.
This Ontario law came into force on January 1, 2008 and states what businesses and other organizations in Ontario must do to make the provision of their goods and services more accessible to people with disabilities.
Under the Accessible Customer Service Standard the Corporation of the Township of Val Rita-Harty is required, by law, to develop and maintain policies, practices and procedures specially addressing:
- Accessible Customer Service
- Accessible Customer Service Training
- Alternative Format Documents
- Assistive Devices
- Availability of Documents
- Customer Feedback
- Notice of Temporary Service Disruptions
- Service Animals and Support Persons
For more information, please visit the Ministry of Community and Social Services website.
Contact Us
The Township of Val Rita-Harty welcomes comments and feedback on the accessibility of our programs, services and access to goods for persons with disabilities living in our community. Your feedback and comments help the Municipality identify where changes need to be considered and ways in which we can make the delivery of our municipal programs and services more accessible to residents in our community living with disabilities and improve accessibility at our municipal facilities.
All feedback and comments received on this form are sent to cao@valharty.ca where they are received and reviewed by staff and if appropriate are forwarded to departments for review, action and response if requested or required. In addition to this form, feedback may also be provided in the following ways:
- Sending an email to cao@valharty.ca;
- Calling 705-335-6146;
- Regular mail to: Corporation of Township of Val Rita-Harty, 106 Government Road West, Val Rita, ON – PO Box: 100